1. What do I do if the pendant is broken?
The Energy Pendant may break or chip if dropped or knocked against a hard surface. Glue the broken parts together using a strong adhesive and continue wearing. The pendant is still functional although its efficacy might be slightly reduced. You may also return the broken pendant with its original Authentication Card and have it replaced at a reduced price at your nearest stockist centre.
2. How soon can I expect to see an improvement with the Energy Pendant ?
Most people feel an instant boost of energy after wearing the Energy Pendant . Others experience a more gradual improvement in their energy levels over a period of time. Users can feel an increase in stamina and endurance. The Energy Pendant also helps relieve pain, aches and various discomforts e.g. joint pain, headache, stomach ache, etc. The extent of improvement varies among individuals and depends on the severity of the problems. To find out about other benefits of the Energy Pendant , please refer to the insert booklet that is given free with each purchase. We recommend that you wear the Energy Pendant for at least 8 hours a day for a minimum of 4 consecutive days for best results.
3. Unlike my friends who felt great after using the Energy Pendant , I felt a little dizzy when I first started wearing it. Is this normal?
Yes. While most people feel great, some individuals may experience some initial discomfort like head heaviness, light dizziness, chest tightness, etc. If this happens, remove the pendant and try wearing it for only a few minutes a day, then gradually extend wear time over a couple of days/weeks. Alternatively, try placing the pendant in your pocket below your waist. After a few weeks, you can try wearing the pendant around your neck.
4. Initially I felt great but the beneficial effects have somehow worn off after wearing the Energy Pendant for a few months. Why is this so? What do I do?
Please do not be alarmed. This only happens to certain individuals. If you feel that the pendant has somewhat lost its efficacy after wearing it for a long time, stop wearing the pendant for a week and then resume. This should enable you to enjoy its benefits again.
5. Should I stop using the Energy Pendant once my health has improved?
You are advised to continue wearing the pendant. You will experience progressive and more significant improvement with continuous usage of the Energy Pendant . It ensures continuous protection against electromagnetic frequencies so it can help you to maintain good health and prevent health problems.
6. Does wearing two Energy Pendants give me better and faster results?
Wearing one pendant at any one time is sufficient to provide the required results. Usually, it's not necessary to wear more than one pendant except in severe cases. If you are suffering from severe discomforts e.g. headache, stomach ache, backache, knee pain, etc. on several parts of your body, you can place Energy Pendants at these locations simultaneously.
7. Will long term usage cause dependency?
No, the Energy Pendant can be used continually. However, once you have stopped using it, and continue to be exposed to various health damaging factors e.g. stress, pollution, radiation from electromagnetic waves (mobile phone, radio, computer, television, microwave oven, wireless network, etc.), sedentary lifestyle, poor water quality, poor diet and much more , you will feel the ill effects of these factors gradually returning.
8. How do I energise my drinking water using the Energy Pendant ?
Easy! Just place the Energy Pendant underneath a glass or container filled with clean, boiled/filtered water. Wait for at least 20 minutes for every 500ml of water. However, a better way to energise your drinking water is to use Hexagon Water Filter System. The Energy Pendant is great for when you travel or are away from home. Energised water can also be used for washing, bathing, watering the plants and as pet's drinking water.
9. Should I place the Energy Pendant into my drinking water to energise it?
No, that is not necessary. The Energy Pendant has the ability to energise water without coming into contact with the water itself.
10. Can the Energy Pendant energise water molecule clusters?
The Energy Pendant is portable and can be conveniently used to energise water when you are away from home and to keep the water molecules in your body small which improves circulation.
11. Can the Energy Pendant be used to improve sleep? Can I wear it to sleep?
Yes. It calms the mind thereby helping to promote more restful, quality sleep. However, as the Energy Pendant tends to increase alertness and energy levels, certain individuals may have a hard time falling asleep while wearing it. If this happens to you, try removing it 4-5 hours before bedtime.
12. Do I need to clean the Energy Pendant ? If yes, how do I clean it?
Yes. It is generally advisable to clean it every week for hygiene purposes as dirt can be transferred from your skin to the pendant. You may clean it more often depending on the usage (e.g. light massaging/rubbing pendant on various parts of the body, etc.). Simply wash the Energy Pendant with mild soap/detergent and rinse thoroughly with water.
13. Can I share my Energy Pendant with my family members?
Absolutely! It can be shared among family members and its effectiveness will not be reduced. The Energy Pendant also will not transfer negative energies from one wearer to another (unlike what is commonly believed about crystals). However, it is troublesome to keep passing a pendant around and everyone should have round-the-clock protection from electromagnetic frequencies. We recommend that each person have a personal pendant.
14. Do I need to remove the Energy Pendant when I bathe? Can I wear it during water sports e.g. swimming?
It's not necessary to remove the Energy Pendant , but if the string is frequently in contact with water, over time, it can wear out. You can remove it and resume wearing after bathing or water sports so the string lasts longer.
